Privacy Policy

Who We Are

Privacy Policy We are not just a furniture store. Mzee Furniture specializes in luxury handcrafted wooden furniture, combining traditional artistry with modern design. While our online platforms mzeefurniture.com and mzeefurnitureusa.com are the primary sources to connect with us, our vision goes beyond retail—we provide high-quality furniture crafted in Chiniot, Pakistan, and delivered globally.

Our brand focuses on creating luxury couches, beds, dining sets, swings, and office furniture that represent both elegance and durability. With our dedicated team and trusted partners, we supply products to customers in Pakistan, the USA, and beyond.

Scope of This Privacy Policy

This privacy policy describes how and why Mzee Furniture (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information within our websites mzeefurniture.com and mzeefurnitureusa.com, as well as through our communication channels (email, WhatsApp, and social media).

It also outlines the choices you can make about how we collect and use your personal information. Personal information is data that directly or indirectly identifies you, relates to you, or can reasonably be linked to you.

Please note: Any third-party marketplaces or independently operated distributors that carry Mzee Furniture products may have their own privacy policies. This Privacy Policy applies only to our official platforms.

Information We Collect About You for Privacy Policy

Information You Provide Directly

• For registration – When you create an account on our website, we collect your name, email, and phone number.
• For billing & delivery – We collect details such as your name, address, phone number, email, and payment information (credit/debit card or bank details) to process orders.
• For customer communication – When you contact us through phone, WhatsApp (+92 321 7918370), or email (themzfurniture@gmail.com), we may collect your contact details and order-related information.
• For promotions, offers & surveys – If you sign up for discounts, promotions, or participate in surveys, we may collect your name, email, and responses.
• For reviews & feedback – When you post reviews or comments on our site or social media, your content may be visible to others.

Information Collected Automatically

When you use our websites, we collect:

• IP address & location
• Device identifiers
• Browser type & language
• Pages you visit on our sites
• Referral websites or ads that led you to us
• Usage data (clicks, navigation, time spent)

We use cookies, pixels, and similar technologies to improve user experience, analyze traffic, and show relevant ads.

Information From Other Sources

We may receive information about you from:

• Delivery partners providing updated address details
• Social media (aggregate engagement data like likes, shares, comments)
• Third-party marketplaces where our furniture is sold

How We Use Your Information

We use your personal data to:

• Process and deliver your furniture orders
• Provide customer service and resolve warranty issues
• Send promotions, discounts, and product updates
• Customize your shopping experience through recommendations
• Improve our website and services
• Ensure security and fraud prevention
• Comply with applicable laws and regulations

Sharing Your Information

We may share your information with:

• Logistics partners for order delivery
• Payment processors for secure transactions
• Marketing service providers to run promotions and advertising
• Legal authorities if required by law

We do not sell personal data. However, some digital advertising platforms may consider targeted ads as “data sharing” under certain privacy laws.

Data Retention

We retain personal data only as long as necessary for processing orders, fulfilling legal obligations, or improving customer service.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children.

Cookies & Tracking Technologies

We use cookies and trackers to:

• Enable essential website functions
• Remember user preferences
• Analyze website performance
• Deliver relevant ads

You can manage or disable cookies in your browser settings. Some features may not work without cookies.

Security

We take appropriate technical and organizational measures to secure your personal data from unauthorized access, misuse, or disclosure.

Your Rights

You have the right to:

• Access the data we hold about you
• Request corrections or updates
• Request deletion of your personal data
• Opt out of marketing communications

To exercise your rights, contact us at:
📧 themzfurniture@gmail.com
📞 +92 321 7918370
🌐 mzeefurniture.com / mzeefurnitureusa.com

Privacy Policy Updates

We may update this Privacy Policy from time to time. Please check back periodically.

• Date of Last Update: September 16, 2025
• Effective Date: September 16, 2025

Contact Us

If you have any privacy concerns, please contact us:

Mzee Furniture – Privacy Office
📧 themzfurniture@gmail.com
📞 +92 321 7918370
🌐 mzeefurniture | mzeefurnitureusa